Return & Refund Policy

Since The Approach Coach offers non-tangible irrevocable goods (coaching and digital products), we do not accept returns nor issue refunds once an order is completed. As a customer, you are responsible for understanding this before purchasing any item at our site.

Software Requirements for Digital Downloads

Digital download guides and cheat sheets require software that can open and read PDF files, such as Adobe Acrobat. You can download Acrobat Reader for free at Adobe’s website. (Third-party link; we are not responsible for their software or content.) Please note that we do not bear any responsibility and therefore do not satisfy any refund/return/exchange requests based on incompatibility of our products with third-party software.

Product Technical Support

If you are having technical difficulty downloading your product or with the product itself, contact us at We typically respond within 24 hours, Monday through Friday, 9 a.m. to 5 p.m.

Updated August 1, 2016